ENPL

Help Center

Sending messages

You can send a message in reference to a specific inquiry, to do so, go to the details of the inquiry and then select “Send message”, or after logging in go to the “Messages” tab.

  1. Filling in the title and content

To send a message you need to fill in the title, content, there is also an option to add attachments to the question.

  1. Adding appendices

To add attachments to a message, click on the box labeled “Drop files or click to add from disk”; when selected, the path to the documents on your computer will open. Select a file and click “Open”, the file will automatically load into the message and will be visible in the list above the box for adding attachments. If you want to delete it, just click on the trash can icon to the right of the attachment name.

  1. Sending questions

To send a question, click on the “Send” button available in the lower right corner of the message window.